Refund policy

We want you to love what you ordered. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return, items must:

• Be unworn, unwashed, and unused

• Be returned in the same condition in which they were received

• Include any original packaging, labels, accessories, and documentation provided with the item

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale, discounted, promotional, or clearance items

• Underwear, socks, and other hygiene-sensitive products

• Gift cards

How to Request a Return

To request a return, please contact us within 7 days of receiving your order at:

as2nofficial@yahoo.com

Please include your order number and the reason for the return.

Once your return request is approved, return instructions will be provided.

Return Address

AS2N

Admiralty Mall

No. 1 Olawale Cole Onitiri Avenue

Lekki Phase 1, Lagos

Nigeria

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

Exchanges

We offer exchanges for different sizes, colours, or eligible products, subject to stock availability.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.